HOW TO FIND THE LATEST FIRMWARE VERSION FOR A PRODUCT
To find the latest firmware version number for a product, please click here to visit the Software Center. Products listed include the current firmware version number as well as the release date.
HOW TO GET FIRMWARE UPDATES
For safety reasons and to comply with cybersecurity requirements, firmware is not available for download on the Beckwith Electric website. An authorized firmware update is a controlled operation that requires verification of hardware compatibility by a Beckwith Creative Technical Solutions Representative. This allows us to tailor firmware update instructions and download delivery to the customer’s specific requirements, including firmware hash verification needs.
Software and firmware updates often contain new feature enhancements, bug fixes, and may address security vulnerabilities. Approved production firmware is verified to be backwards compatible with existing calibration and functional settings. Please perform the upgrade procedure in strict accordance with the unit’s Instruction Book or instructions provided by a Beckwith Representative. Following the firmware update, testing is recommended prior to placing the unit back in service. Firmware updates do not affect warranty conditions.
Please contact Customer Support for the latest firmware and for help determining software compatibility.
HOW TO GET PRODUCT UPDATE NOTIFICATION ALERTS
A BecoConnect Account gives you access to personalized tools including product registration and ways to connect with us. You get automatic updates on products you select as relevant to you. Knowing the Beckwith Electric products that you’ve purchased allows us to share software and firmware updates, factory updates, feature upgrades, and more. This includes technical product alerts for security issues and product advisories. Click here to create or update a BecoConnect account.